Terms and Conditions
Last updated on: 06 May 2026
Thank you for using Teepee!
These Terms of Use (“Terms”) are a binding legal agreement between you and Teepee that govern your right to use the websites, applications, and other offerings from Teepee (collectively, the “Teepee Platform”). When used in these Terms, “Teepee,” “we,” “us,” or “our” refers to the Teepee entity.
The Teepee Platform offers an online venue that enables users (“Members”) to publish, offer, search for, and book services. Members who publish offers are “Businesses” and Members who search for and book offers are “Creators”. Businesses offer a variety of business services including, but not limited to, food, beverage, accommodation, beauty, wellness, fashion, sports, adventure, attractions, experiences, health, fitness, home, interior, parenting and other goods and services (collectively, “Business Services,” and each Business Service offering, an “Offer”). You must register an account to access and use the features of the Teepee Platform, and must keep your account information accurate. As the provider of the Teepee Platform, Teepee does not own, control, offer or manage any Offers or Business Services. Teepee is not a party to the contracts entered into directly between Businesses and Creators, nor is Teepee a real estate broker, travel agency, or insurer. Teepee is not acting as an agent in any capacity for any Member. If you are a Business, you are responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to your Business Services.
By creating a Teepee account, whether through a mobile device, mobile application or computer you agree to be bound by (i) these Terms of Use, (ii) our Privacy Policy, Cookie Policy, Code of Collabs and Community Guidelines, each of which is incorporated by reference into these Terms, and (iii) any terms stipulated in an Offer and agreed to by you. If you do not accept and agree to be bound by all of these Terms, please do not use the Service.
We may make changes to the Terms and to the Teepee service from time to time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices. The most recent version of the Terms will be posted on teepee.app, and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes to your rights or obligations, we will notify you at least 30 days in advance of the changes (unless we’re unable to do so under applicable law) by reasonable means, which could include notification through the Service or via email. If you continue to use Teepee after the changes become effective, then you agree to the revised Terms
TABLE OF CONTENTS
1. Our Mission
2. Who can use Teepee
3. Community Guidelines
4. Searching and Accepting Offers on Teepee
5. Collab Cancellations and Modifications
6. Your Responsibilities and Assumption of Risk
7. Teepee for Businesses
8. Creating and Managing Offers
9. Collab Cancellations and Modifications
10. Your Responsibilities and Assumption of Risk
11. Reviews
12. Content
13. Teepee Platform Rules
14. Termination, Suspension and other Measures
15. Modification
16. Teepee’s Role
17. Member Accounts
18. Purchases and Automatically Renewing Subscriptions
19. Account Termination
20. Disclaimer of Warranties
21. Limitations on Liability
22. Indemnification
23. Contracting Entities
24. Governing Law
25. Miscellaneous
About Teepee
1. Our Mission
Our mission is to make creator-based marketing easily accessible for everyone.
With the Teepee platform, we aim to create a community where passionate, authentic creators and progressive businesses can easily connect and share their resources.
2. Who can use Teepee
At Teepee, we believe that authenticity and accountability create a safer, more valuable community for everyone. To help maintain trust and fairness across the platform, you must:
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Use your real identity and accurate photos so businesses and creators know who they’re working with.
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Provide accurate information about yourself when signing up and using the platform.
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Keep your login secure. Do not share your password, allow others to use your account, or transfer your account to someone else.
We try to make Teepee broadly available to everyone, but you cannot use Teepee if:
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You are under the age of 16.
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You are a registered sex offender.
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Your account has been previously disabled for violating our Terms or other platform policies. If your account has been removed due to a violation, you agree not to create another account without our permission. Receiving permission to create a new account is provided at our sole discretion, and does not mean or imply that the disciplinary action was wrong or without cause.
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You are prohibited from receiving our products, services or software under applicable laws
3. Community Guidelines
3.1 Community Guidelines
Teepee connects creators and businesses to make collabs simple, fair and accessible for everyone. To keep it that way, everyone is expected to follow our Community Guidelines and our Code of Collabs - built on authenticity, respect and accountability.
By using Teepee, you agree that you will not:
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use Teepee for any purpose that is illegal or prohibited by this Agreement
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use Teepee for any harmful or nefarious purpose
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use Teepee in order to damage Teepee
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violate our Community Guidelines, as updated from time to time
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spam, solicit money from or defraud any members
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impersonate any person or entity or provide inaccurate information
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post any images of another person or business without their permission
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post any Content that violates or infringes anyone's rights, including rights of publicity, privacy, copyright, trademark or other intellectual property or contract right
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solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other members or disseminate another person's personal information without their permission
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create another account if we have already terminated your account, unless you have our permission
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violate (or help or encourage others to violate) these Terms or our policies
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do anything to interfere with or impair the intended operation of the Service
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attempt to create accounts or access or collect information in unauthorised ways, including creating accounts or collecting information in an automated way without our express permission
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sell, licence or purchase any account or data obtained from us or our Service.
This includes attempts to buy, sell or transfer any aspect of your account (including your username); solicit, collect or use login credentials or badges of other users; or request or collect Teepee usernames, passwords or misappropriate access tokens -
post someone else's private or confidential information without permission or do anything that violates someone else's rights, including intellectual property rights (e.g. copyright infringement, trademark infringement, counterfeit or pirated goods)
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modify, translate, create derivative works of or reverse engineer our products or their components
Teepee reserves the right to investigate and/or terminate your account without a refund of any purchases if you have violated these Terms, misused Teepee or behaved in a way that Teepee regards as inappropriate or unlawful, including actions or communications that occur on or off Teepee. In the event that you violate these rules or our Community Guidelines, your authorization to use the Service will be automatically revoked.
3.2 Other Members' Content
Although Teepee reserves the right to review and remove Content that violates these Terms, such Content is the sole responsibility of the member who posts it, and Teepee cannot guarantee that all Content will comply with these Terms. If you see Content on Teepee that violates these Terms, please report it to us online or within the application.
Creator Terms
4. Searching and Accepting Offers on Teepee
4.1 Searching
You can search for Business Offers by using criteria like the type of Business Service, travel destination, travel dates, value and type of offer. You can also use filters to refine your search results. Search results are based on their relevance to your search and other criteria. Relevance considers factors like price, availability, reviews, customer service and cancellation history, popularity, previous trips and saved Offers, Offer filters, and more.
4.2 Accepting Offers
When you accept an Offer, you are agreeing to fulfil the agreement as stipulated in the offer. When you receive the Offer confirmation, a contract for Business Services (a "Collab", or “Collaboration”) is formed directly between you and the Business. In addition to these Terms, you will be subject to, and responsible for complying with all terms of the Collab, including without limitation, the cancellation policy and any other rules, standards, policies, or requirements identified in the Offer or during checkout that apply to the Collab. It is your responsibility to read and understand these rules, standards, policies, and requirements prior to accepting an Offer.
Posts for all Collabs must be posted within 14 days of the Collab unless otherwise stated by the Business.
4.3 Rewards for Collabs
By accepting an Offer on Teepee, you agree to receive one of the following as a reward for the Collab, as specified in the Offer at the time of acceptance:
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A voucher to be spent at the venue, valid only at the time of the Collab, and not redeemable for cash, resale, or transfer;
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A percentage discount off your bill at the venue, valid only during the agreed time of the Collab.
These rewards are non-transferable and must be redeemed in person, at the time and location of the agreed Collab. Offers may not be used across multiple visits, combined with other promotions, or exchanged for alternative compensation unless otherwise stated in writing by the Business.
4.4 Accommodation Collabs
An Accommodation Collab is a limited license to enter, occupy, and use the Accommodation. It is your responsibility to understand and comply with the rules and regulations of the individual Business. The Business retains the right to re-enter the Accommodation during your stay, to the extent: (i) it is reasonably necessary, (ii) permitted by your contract with the Business, and (iii) consistent with applicable law. If you stay past checkout, the Business has the right to make you leave in a manner consistent with applicable law, including by imposing reasonable overstay penalties.
4.5 Collabs for Experiences and Other Business Services
An Experience or other Business Service Collab entitles you to participate in, attend, or use that Business Service. You are responsible for confirming that you, and anyone you invite, meet minimum age, proficiency, fitness, or other requirements. You are responsible for informing the Business of any medical or physical conditions, or other circumstances that may impact your ability to participate, attend, or use the Business Service.
5. Collab Cancellations and Modifications
5.1 Cancellations
In general, if a Business or Creator cancels a Collab at least 48 hours before the Collab, there is no issue.
If either party (Creator or Business) cancels a Collab less than 48 hours before the Collab, then the other party (Business or Creator) is able to report the issue.
If there are multiple reports of your account making cancellations less than 48 hours before the Collab, then your account may be temporarily suspended from making Collabs. If you experience a travel issue or other extenuating circumstances which will result in multiple Collabs being cancelled after the limit, please contact us.
5.2 Modifications
Creators and Businesses are responsible for any Collab modifications they agree to make via the Teepee Platform or direct Teepee customer service to make on their behalf ("Collab Modifications"), and agree to make any modification within the timeframe stipulated in Section 5.1.
6. Your Responsibilities and Assumption of Risk
6.1 Your Responsibilities
You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Business Service. You must act with integrity, treat others with respect, and comply with applicable laws at all times. If you are making a Collab for an additional Creator who is a minor or if you bring a minor to a Business Service, you must be legally authorized to act on behalf of the minor and you are solely responsible for the supervision of that minor.
6.2 Your Assumption of Risk
You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Teepee Platform and any Content (as defined in Section 12), including your stay at any Accommodation, participation in any Experience, use of any other Business Service, or any other interaction you have with other Members whether in person or online. This means it is your responsibility to investigate a Business Service to determine whether it is suitable for you. For example, Business Services may carry risk of illness, bodily injury, disability, or death, and you freely and wilfully assume those risks by choosing to participate in those Business Services.
Business Terms
7. Teepee for Businesses
7.1 Business
As a Business, Teepee offers you the right to use the Teepee Platform to share your Accommodation, Experience, or other Business Service with our vibrant community of Creators. When you create an Offer and you are in control of the value (voucher amount or percentage discount, herein after known as “Value”), availability, specifications and conditions (number and type of posts, platform and any other specifications, herein after known as “Post”) for each Offer.
7.2 Contracting with Creators
When you accept a Collab request, or receive a Collab confirmation through the Teepee Platform, you are entering into a contract directly with the Creator, and are responsible for delivering your Business Service under the terms specified in your Offer. Any terms, policies or conditions that you include in any supplemental contract with Creators must: (i) be consistent with these Terms, our Policies, the relevant legal terms, and the information provided in your Offer, and (ii) be prominently disclosed in your Offer description
7.3 Independence of Businesses
Your relationship with Teepee is that of an independent individual or entity and not an employee, agent, joint venturer, or partner of Teepee. Teepee does not direct or control your Business Service, and you agree that you have complete discretion whether and when to provide Business Services, and on what terms to offer them.
8. Creating and Managing Offers
8.1 Creating and Managing Your Offer
The Teepee Platform provides tools that make it easy for you to set up and manage an Offer. Your Offer must include complete and accurate information about your Business Service, the offer Value, Posts required, and any rules or requirements that apply to your Creators or Offer. You are responsible for keeping your Offer information (including calendar availability) and content (like photos) up-to-date and accurate at all times. We recommend that you obtain appropriate insurance for your Business Services and suggest you carefully review policy terms and conditions including coverage details and exclusions. You may have multiple Offers for a single Business.
8.2 Know Your Legal Obligations
You are responsible for understanding and complying with any laws, rules, regulations, and contracts with third parties that apply to your Offer or Business Services in your area. Check your local rules to learn what rules apply to the Business Services you plan to offer. If you have questions about how local laws apply you should always seek legal advice.
8.3 Search Ranking
The ranking of Offers in search results on the Teepee Platform depends on a variety of factors, including these main parameters:
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Creator’s search parameters (e.g. time and duration of the trip, offer value),
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Offer characteristics (e.g. price, calendar availability, number and quality of images, Reviews, type of Business Service, Business status, age of the Offer, average Creator popularity),
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Creator Collab experience (e.g. customer service and cancellation history of the Business, ease of Collab),
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Business requirements and
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Creator preferences (e.g. previous trips, saved Offers, location from where the Creator is searching).
8.4 Your Responsibilities
You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Business Services. You are responsible for setting the value and requirements for your Offer.
As a Business, you also represent and warrant that: (i) you hold and will maintain public liability insurance appropriate to the type, scale and risk profile of the Business Services and Offers you make available through the Teepee Platform; (ii) the venue at which any Business Service is provided complies with all applicable laws including those relating to building, fire, health, food handling, alcohol and zoning; (iii) the venue is suitable and safe for the activity offered and you hold all licences, permits and consents required to host Creators and any guests they bring; and (iv) you have the right (under any lease, head-tenancy, strata by-laws or licence agreement) to host Creators at the venue for the purposes of the Offer. You will be responsible for any loss suffered by a Creator as a result of a breach of these warranties to the maximum extent permitted by law.
8.5 Your Assumption of Risk
You acknowledge that making offers to Creators carries inherent risks and agree that you assume the entire risk arising out of your access to and use of the Teepee Platform, offering Business Services, or any interaction you have with other Members whether in person or online. You agree that you have had the opportunity to investigate the Teepee Platform and any laws, rules, regulations, or obligations that may be applicable to your Offers or Business Services and that you are not relying upon any statement of law made by Teepee.
9. Collab Cancellations and Modifications
9.1 Cancellations
In general, if a Business or Creator cancels a Collab at least 48 hours before the Collab, there is no issue.
If either party (Business or Creator) cancels a Collab less than 48 hours before the Collab, then the other party (Creator or Business) is able to report the issue.
If there are multiple reports of your account making cancellations after the agreed time, then your account may be temporarily suspended from making Collabs. If there are extenuating circumstances, of which you can provide evidence of, which will result in multiple Collabs being cancelled after the limit, please contact us.
9.2 Collab Modifications
Businesses and Creators are responsible for any Collab Modifications they agree to make via the Teepee Platform or direct Teepee customer service to make on their behalf, and agree to pay any additional amounts, fees or taxes associated with a Collab Modification.
10. Your Responsibilities and Assumption of Risk
10.1 Your Responsibilities
You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Business Service. You must act with integrity, treat others with respect, and comply with applicable laws at all times. If you are creating a Business account, you must be legally authorized to act on behalf of the Business.
10.2 Your Assumption of Risk
You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Teepee Platform and any Content (as defined in Section 12), the results of any Collabs, collaborations, or any other interaction you have with other Members whether in person or online. This means it is your responsibility to investigate a Creator to determine whether they are suitable for you. For example, Creators may carry risk of cancelling after the specified time frame or failing to post media, and you freely and wilfully assume those risks by choosing to participate in Teepee’s Services.
General Terms
11. Reviews
After each Business Service, Creators and Businesses will have an opportunity to review each other. Your Review must be accurate. Reviews are not verified by Teepee for accuracy and may be incorrect or misleading.
12. Content
You retain ownership of any Content you post to the Teepee Platform. The licences granted in this Section 12 are limited rights for Teepee to use your Content for the purposes of operating, improving and promoting the Teepee Platform — you do not transfer ownership of your Content to Teepee. Teepee will not use Member Content to train artificial intelligence or machine learning models without your express prior consent (which may be given via in-product preferences).
Parts of the Teepee Platform enable you to provide feedback, text, photos, audio, video, information, and other content (collectively, “Content”). By providing Content, in whatever form and through whatever means, you grant Teepee a non-exclusive, worldwide, royalty-free, sub-licensable (solely to Teepee’s service providers and the relevant Business for the purposes of the Collab) and transferable (solely as part of a sale of all or substantially all of the Teepee business) licence to host, store, copy, modify, adapt, translate, publish, publicly perform, publicly display, distribute and otherwise use that Content, in each case solely for the purposes of operating, providing, securing, promoting and improving the Teepee Platform and enabling the relevant Business’s use of the Content as contemplated by the applicable Collab. The licence terminates for new uses when you delete the relevant Content or your account, except that Teepee may retain residual copies in back-ups and as required for legal, audit, security, fraud-prevention and dispute-resolution purposes. If Content includes personal information, our Privacy Policy describes how we use that personal information. Where Teepee pays for the creation of Content or facilitates its creation, Teepee may own that Content, in which case supplemental terms or disclosures will say that. You are solely responsible for all Content that you provide and warrant that you either own it or are authorized to grant Teepee the rights described in these Terms. You are responsible and liable if any of your Content violates or infringes the intellectual property or privacy rights of any third party. Content must not be discriminatory, obscene, harassing, deceptive, violent, offensive in any way or contain illegal content. You agree that Teepee may make available services or automated tools to translate Content and that your Content may be translated using such services or tools. Teepee does not guarantee the accuracy or quality of translations and Members are responsible for confirming the accuracy of such translations.
13. Teepee Platform Rules
13.1 Rules
You must follow these rules and must not help or induce others to break or circumvent these rules.
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Act with integrity and treat others with respect
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Do not lie, misrepresent something or someone, or pretend to be someone else
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Be polite and respectful when you communicate or interact with others
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Do not discriminate against or harass others
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Do not scrape, hack, reverse engineer, compromise or impair the Teepee Platform
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Do not use bots, crawlers, scrapers, or other automated means to access or collect data or other content from or otherwise interact with the Teepee Platform
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Do not hack, avoid, remove, impair, or otherwise attempt to circumvent any security or technological measure used to protect the Teepee Platform or Content
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Do not decipher, decompile, disassemble, or reverse engineer any of the software or hardware used to provide the Teepee Platform
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Do not take any action that could damage or adversely affect the performance or proper functioning of the Teepee Platform
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Do not use any data, Member Content, or other materials obtained from the Teepee Platform to train artificial intelligence or machine learning models, or to develop products or features that compete with the Teepee Platform, in each case without our express prior written consent
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Do not make any audio or video recording of another person on the Teepee Platform or at a Business venue without the express prior consent of every person being recorded, and you must comply with all applicable surveillance devices laws in the State or Territory where the recording occurs (recordings must not be uploaded or shared in breach of those laws or any other person’s privacy)
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Only use the Teepee Platform as authorized by these Terms or another agreement with us
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You may only use another Member’s personal information as necessary to facilitate a transaction using the Teepee Platform as authorized by these Terms
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Do not use the Teepee Platform, our messaging tools, or Members’ personal information to send commercial messages without the recipient’s express consent
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You may use Content made available through the Teepee Platform solely as necessary to enable your use of the Teepee Platform as a Creator or Business
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Do not use Content unless you have permission from the Content owner or the use is authorized by us in these Terms or another agreement you have with us
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Do not engage in any practices that are intended to manipulate our search algorithm
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Do not book Business Services unless you are actually using the Business Services
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Do not use, copy, display, mirror or frame the Teepee Platform, any Content, any Teepee branding, or any page layout or design without our consent
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Honor your legal obligations
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Understand and follow the laws that apply to you, including privacy, data protection, and export laws
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If you provide us with someone else’s personal information, you: (i) must do so in compliance with applicable law, (ii) must be authorized to do so, and (iii) authorize us to process that information under our Privacy Policy
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Do not organize or facilitate unauthorized parties or events
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Do not use the name, logo, branding, or trademarks of Teepee or others without permission
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Do not use or register any domain name, social media handle, trade name, trademark, branding, logo, or other source identifier that may be confused with Teepee branding
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Do not offer Business Services that violate the laws or agreements that apply to you
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13.2 Reporting Violations
We maintain in-product tools that allow you to report Content, Members or Offers that you believe breach these Terms or applicable law. We will action removal notices issued by the eSafety Commissioner under the Online Safety Act 2021 (Cth) within the timeframes required by that Act. if you believe that a Member, Offer or Content has violated our Community Guidelines, you should report your concerns to Teepee.
You must not upload or share material that constitutes child sexual abuse material, image-based abuse, cyber-abuse, doxxing, hate speech, content advocating violence, or content that breaches the Online Safety Act 2021 (Cth) or any other applicable law; we may remove such material and suspend or terminate your account.
If you believe that a Member, Offer or Content poses an imminent risk of harm to a person or property, you should immediately contact local authorities before contacting Teepee. If you reported an issue to local authorities, Teepee may request a copy of that report. Except as required by law, you agree that we are not obligated to take action in response to any report.
13.3 Copyright Notifications
If you contact us regarding alleged copyright infringement, please be sure to include the following information:
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an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
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a description of the copyrighted work that you claim has been infringed;
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a description of where the material that you claim is infringing is located on the Service (and such description must be reasonably sufficient to enable us to find the alleged infringing material);
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your contact information, including address, telephone number and email address and the copyright owner’s identity;
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a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
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a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Teepee will terminate the accounts of repeat infringers.
If your Content is removed in response to a copyright notification and you believe the removal was issued in error or as a result of misidentification, you may submit a counter-notice. Please contact us at the address above and include: (i) identification of the Content removed and the location at which it appeared before removal; (ii) a statement under penalty of perjury that you have a good faith belief that the Content was removed as a result of mistake or misidentification; (iii) your name, address, telephone number and email address; (iv) a statement that you consent to the jurisdiction of the courts of the State or Territory of your address (or, if outside Australia, of New South Wales); and (v) your physical or electronic signature.
Where we receive a valid counter-notice, we will forward a copy to the original notifier. Unless the original notifier provides written evidence within fourteen (14) business days that they have commenced legal proceedings against you in respect of the Content, we may restore the removed Content. Restored Content does not count towards our repeat-infringer policy.
14. Termination, Suspension and other Measures
14.1 Term
The agreement between you and Teepee reflected by these Terms is effective when you access the Teepee Platform (for example to create an account) and remains in effect until either you or we terminate the agreement in accordance with these Terms.
14.2 Termination
You may terminate this agreement at any time by contacting us or by deleting your account. Teepee may terminate this agreement and your account for any reason by giving you 30 days’ notice via email or using any other contact information you have provided for your account. Teepee may also terminate this agreement immediately and without notice and stop providing access to the Teepee Platform if you breach these Terms, you violate applicable laws, or we reasonably believe termination is necessary to protect Teepee, its Members, or third parties. If your account has been inactive for more than two years, we may terminate your account without prior notice.
14.3 Member Violations
If (i) you breach these Terms of Use, (ii) you violate applicable laws, regulations, or third-party rights, or (iii) Teepee believes it is reasonably necessary to protect Teepee, its Members, or third parties; Teepee may, with or without prior notice:
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suspend or limit your access to or use of the Teepee Platform and/or your account;
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suspend or remove Offers, Reviews, or other Content;
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cancel pending or confirmed Collabs; or
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suspend or revoke any special status associated with your account.
For minor violations or where otherwise appropriate as Teepee determines in its sole discretion, you will be given notice of any intended measure by Teepee and an opportunity to resolve the issue. You may appeal actions taken by us under this Section by
14.4 Legal Mandates
Teepee may take any action it determines is reasonably necessary to comply with applicable law, or the order or request of a court, law enforcement, or other administrative agency or governmental body, including the measures described above in Section 14.3.
14.5 Effect of Termination
If you are a Business and terminate your Teepee account, any confirmed Collab(s) will be automatically cancelled and your Creators will be notified. If you terminate your account as a Creator, any confirmed Collab(s) will be automatically cancelled and the Businesses will be notified. When this agreement has been terminated, you are not entitled to a restoration of your account or any of your Content. If your access to or use of the Teepee Platform has been limited, or your Teepee account has been suspended, or this agreement has been terminated by us, you may not register a new account or access or use the Teepee Platform through an account of another Member.
14.6 Survival
Parts of these Terms that by their nature survive termination, will survive termination of this agreement, including Sections 2 through 25.
15. Modification
Teepee may modify these Terms at any time. When we make material changes to these Terms, we will post the revised Terms on the Teepee Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of any material changes by email at least 30 days before the date they become effective. If you disagree with the revised Terms, you may terminate this agreement immediately as provided in these Terms. If you do not terminate your agreement before the date the revised Terms become effective, your continued access to or use of the Teepee Platform will constitute acceptance of the revised Terms.
16. Teepee’s Role
We offer you the right to use a platform that enables Members to publish, offer, search for, and book Business Services. While we work hard to ensure our Members have great experiences using Teepee, we do not and cannot control the conduct of Creators and Businesses. You acknowledge that Teepee has the right, but does not have any obligation, to monitor the use of the Teepee Platform and verify information provided by our Members. For example, we may review, disable access to, remove, or edit Content to: (i) operate, secure and improve the Teepee Platform (including for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) address Content that we determine is harmful or objectionable; (v) take actions set out in these Terms; and (vi) maintain and enforce any quality or eligibility criteria, including by removing Offers that don’t meet quality and eligibility criteria. Members acknowledge and agree that Teepee administers its Terms, Conditions and Policies, including decisions about whether and how to apply them to a particular situation, at its sole discretion. Members agree to cooperate with and assist Teepee in good faith, and to provide Teepee with such information and take such actions as may be reasonably requested by Teepee with respect to any investigation undertaken by Teepee regarding the use or abuse of the Teepee Platform. Teepee is not acting as an agent for any Member except for where Teepee Payments acts as a collection agent as provided in the Payments Terms.
17. Member Accounts
You must register an account to access and use the features of the Teepee Platform. Registration is only permitted for legal entities, partnerships and natural persons who are 16 years or older. You represent and warrant that you are not a person or entity barred from using the Teepee Platform under the laws of Australia, Indonesia, your place of residence, or any other applicable jurisdiction. You must provide accurate, current, and complete information during registration and keep your account information up-to-date. You are responsible for maintaining the confidentiality and security of your account credentials and may not disclose your credentials to any third party. You are responsible and liable for activities conducted through your account and must immediately notify Teepee if you suspect that your credentials have been lost, stolen, or your account is otherwise compromised. If and as permitted by applicable law, we may, but have no obligation to (i) ask you to provide identification or other information, (ii) undertake checks designed to help verify your identity or background, (iii) screen you against third-party databases or other sources and request reports from service providers, and (iv) obtain reports from public records of criminal convictions or other publicly available sources, only where doing so is lawful, proportionate, and necessary for a specific safety, fraud-prevention, dispute-resolution, or legal-compliance purpose. Teepee does not currently conduct background checks on Members. If we decide to do so in the future, we will only do so in compliance with the Privacy Act 1988 (Cth), any applicable State spent-convictions laws, and any other applicable law.
18. Purchases and Automatically Renewing Subscriptions
You will have the opportunity to purchase products and services from Teepee. If you purchase a subscription, it will automatically renew - and you will be charged - until you cancel.
Teepee may offer products and services for purchase through App Store, Google Play, or other external services authorized by Teepee (each, an "External Service," and any purchases made thereon, an "External Service Purchase").
If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase, as further described below. If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire.
Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your account, you must terminate your account as set forth in Section 19.
Teepee operates a global business, and our pricing varies based on a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size, past purchases, account activity and more. We also regularly test new features and payment options. If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts. To the extent permissible by law, we reserve the right, including without prior notice, to limit the available quantity of or discontinue making available any product, feature, service or other offering; to impose conditions on the honoring of any coupon, discount, offer or other promotion; to bar any user from making any transaction; and to refuse to provide any user with any product, service or other offering.
18.1 External Service Purchases and Subscriptions
External Service Purchases, including subscriptions, may be processed through the External Service, in which case those purchases must be managed through your External Service Account. Subscriptions automatically renew until you cancel.
When making a purchase on the Service, you may have the option to pay through an External Service, such as with your Apple ID or Google Play account ("your External Service Account"), and your External Service Account will be charged for the purchase in accordance with the terms disclosed to you at the time of purchase and the general terms applicable to your External Service Account. Some External Services may charge you sales tax, depending on where you live, which may change from time to time.
If your External Service Purchase includes an automatically renewing subscription, your External Service Account will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, the subscription will automatically continue for the price and time period you agreed to when subscribing. If you received a discounted promotional offer, your price may go up per the terms of that offer following the initial subscription period for any subsequent renewal period.
To cancel a subscription: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your External Service Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the App from your device. For example, if you subscribed using your Apple ID, cancellation is handled by Apple, not Teepee. To cancel a purchase made with your Apple ID, go to Settings within the app , and follow the instructions to cancel. You can also request assistance at Apple Support.
Similarly, if you subscribed on Google Play, cancellation is handled by Google. To cancel a purchase made through Google Play, launch the Google Play app on your mobile device and navigate to Settings. You can also request assistance at Google Play. If you cancel a subscription, you may continue to use the canceled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires.
If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, Teepee may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a Teepee subscription. In the event that your chargeback or other payment reversal is overturned, please contact Teepee Customer Service. Teepee will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account. Certain users may be entitled to request a refund. See Section 18.3 below for more information.
18.2 Virtual Items
Virtual items are non-refundable and subject to certain conditions.
From time to time, you may have the opportunity to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use or access special limited-use features including but not limited to credits redeemable on virtual items, such as Unlimited Likes for 24 Hours, Unlock Direct Offer, Boost Profile, Boost Offer, or Unlock other special features ("Virtual Item(s)") from Teepee. You may only purchase Virtual Items from us or our authorized partners through our Services.
Virtual Items represent a limited license right governed by this Agreement, and, except as otherwise prohibited by applicable law, no title or ownership in or to Virtual Items is being transferred or assigned to you. This Agreement should not be construed as a sale of any rights in Virtual Items.
Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license. Virtual Items do not incur fees for non-use; however, the license granted to you in Virtual Items will terminate in accordance with the terms of this Agreement, on the earlier of when Teepee ceases providing our Services, or your account is otherwise closed or terminated.
Teepee, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/or may distribute Virtual Items with or without charge. Teepee may manage, regulate, control, modify, or eliminate Virtual Items at any time, including taking actions that may impact the perceived value or purchase price, if applicable, of any Virtual Items. Teepee shall have no liability to you or any third party in the event that Teepee exercises any such rights. The transfer of Virtual Items is prohibited, and you shall not sell, redeem, or otherwise transfer Virtual Items to any person or entity. Virtual Items may only be redeemed through our Services.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT TEEPEE IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
Except where applicable consumer-protection law (including the Australian Consumer Law, EU/UK consumer rights legislation, and any local cooling-off rights) requires otherwise, in which case the rights conferred by that law continue to apply notwithstanding this Section 18.2.
18.3 Refunds
Generally, all purchases are nonrefundable. Special terms for refunds apply in the EU, EEA, UK, Switzerland, Korea, and Israel. Special terms for refunds also apply in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin.
Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds.
For subscribers residing in the EU, EEA, UK, and Switzerland:
In accordance with local law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.
For subscribers residing in Germany:
You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
For subscribers and purchasers of Virtual Items residing in the Republic of Korea:
in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase. Please note that this 7-day period commences upon the purchase.
For subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin and Israel:
Your Right to Cancel - You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing Teepee notice in the same manner as you request a refund as described below.
If any of the above apply to you and you subscribed using your Apple ID, your refund requests are handled by Apple, not Teepee. To request a refund, please contact your External Service directly; for example using your Apple device, go to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID > Purchase History. Find the transaction and select "Report a Problem." You can also request a refund at Apple Support. For any other purchase, please contact Teepee Customer Service with your order number (see your confirmation email) by mailing or delivering a signed and dated notice which states that you, the buyer, are canceling this Agreement, or words of similar effect. Please also include the email address or telephone number associated with your account along with your order number. This notice shall be sent to:
Teepee
Attn: Cancellations
2/27 Moore St, Elwood
Victoria, 3184
Australia
19. Account Termination
If you no longer wish to use our Services, or if we terminate your account for any reason, here's what you need to know.
You can delete your account at any time by logging into the App, going to "Account" > "Help", then clicking "Delete Account", and following the instructions to complete the deletion process. However, you will need to cancel / manage any External Service Purchases through your External Service Account (e.g., iTunes, Google Play) to avoid additional billing.
Teepee reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if Teepee believes that you have violated these Terms, misused our Services, or behaved in a way that Teepee regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services.
If your account is terminated by you or by Teepee for any reason, these Terms continue and remain enforceable between you and Teepee, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy.
If we become aware of an eligible data breach (within the meaning of Part IIIC of the Privacy Act 1988 (Cth)) involving your personal information, we will assess and, where required, notify the Office of the Australian Information Commissioner and affected individuals in accordance with the Notifiable Data Breaches scheme.
20. Disclaimer of Warranties
We provide the Teepee Platform and all Content on an “as is” and “as available” basis without warranty of any kind and we disclaim all warranties, whether express or implied. For example: (i) we do not endorse or warrant the existence, conduct, performance, safety, quality, legality or suitability of any Creator, Business, Business Service, Offer or third party; (ii) we do not warrant the performance or non-interruption of the Teepee Platform; (iii) that any content or information you obtain on or through the service will be accurate; and (iv) we do not warrant that verification, identity or background checks conducted on Offers or Members (if any) will identify past misconduct or prevent future misconduct. Any references to a Member or Offer being "verified" (or similar language) indicate only that the Member or Offer or Teepee has completed a relevant verification or identification process and nothing else. Teepee takes no responsibility for any content that you or another member or third party posts, sends or receives through the service. The disclaimers in these Terms apply to the maximum extent permitted by law. If you have statutory rights or warranties we cannot disclaim, the duration of any such statutorily required rights or warranties, will be limited to the maximum extent permitted by law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted or modified by agreement.
21. Limitations on Liability
Neither Teepee (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the Teepee Platform or any Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) the use of or inability to use the Teepee Platform or any Content, (iii) any communications, interactions or meetings you may have with someone you interact or meet with through, or as a result of, your use of the Teepee Platform, or (iv) publishing or Collab of an Offer, including the provision or use of Business Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Teepee has been informed of the possibility of such damage, even if a limited remedy set out in these Terms is found to have failed of its essential purpose.
In no event will Teepee’s aggregate liability to you for all claims relating to the service exceed the amount paid, if any, by you to Teepee for the service in the twelve (12) months preceding the event giving rise to the claim.
These limitations of liability and damages are fundamental elements of the agreement between you and Teepee. If applicable law does not allow the limitations of liability set out in these Terms, the above limitations may not apply to you. Without limiting the foregoing, nothing in this Section 21 excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)), or any other applicable law that cannot be excluded, restricted or modified by agreement, including any liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be limited.
22. Indemnification
To the maximum extent permitted by applicable law, you agree to release, defend (at Teepee’s option), indemnify, and hold Teepee (including Teepee Payments, other affiliates, and their personnel) harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (i) your breach of these Terms (including any supplemental or additional terms that apply to a product or feature), (ii) your improper use of the Teepee Platform, (iii) your interaction with any Member, stay at an Accommodation, participation in a Collab or other Business Service, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation or use, (iv) your failure, or our failure at your direction, to accurately report, collect or remit Taxes, or (v) your breach of any laws, regulations or third party rights such as intellectual property or privacy rights. This indemnity does not apply (a) to the extent the loss is caused by Teepee’s own negligence, fraud or wilful misconduct, (b) to the extent prohibited by applicable law (including, where you are a consumer, any non-excludable rights under the Australian Consumer Law or equivalent local consumer-protection laws), or (c) where you are an individual consumer, to claims that are not caused by your breach of these Terms or your wilful or negligent conduct.
23. Contracting Entities
Based on your country of residence or establishment and what you are doing on the Teepee Platform, Schedule 1 below sets out the Teepee entity with whom you are contracting. If we identify through the Teepee Platform, a Teepee entity other than the one set out on Schedule 1 as being responsible for a product, feature or transaction, the Teepee entity so identified is your contracting entity with respect to that product, feature or transaction. If you change your country of residence or establishment, the Teepee company you contract with (as set out on Schedule 1) and the applicable version of the Terms of Service will be determined by your new country of residence or establishment, from the date on which your country of residence or establishment changes.
24. Governing Law
24.1 Australia Governing Law and Venue
If you reside or have your place of establishment in Australia, these Terms will be interpreted in accordance with the laws of Australia, without regard to conflict-of-law provisions. Legal proceedings that you are able to bring against us arising from or in connection with these Terms may only be brought in a court located in Australia.
24.2 Indonesia Governing Law and Venue
If you reside or have your place of establishment in Indonesia, these Terms will be interpreted in accordance with the laws of Indonesia, without regard to conflict-of-law provisions. Legal proceedings that you are able to bring against us arising from or in connection with these Terms may only be brought in a court located in Indonesia.
24.3 Rest of World Dispute Resolution, Venue and Forum, and Governing Law
If you reside or have your place of establishment outside of Australia and Indonesia, this Section applies to you and these Terms will be interpreted in accordance with Australian law. Legal proceedings that you are able to bring against us arising from or in connection with these Terms may only be brought in a court located in Australia. Nothing in this Section 24.3 deprives you of any mandatory protection of the law of your place of habitual residence (including any right to bring proceedings in, or to have these Terms governed by the law of, that place where applicable consumer-protection law so requires).
Schedule 1 - Contracting Entities
25. Miscellaneous
25.1 Interpreting these Terms
Except as they may be supplemented by additional terms, conditions, policies, guidelines, standards, and in-product disclosures, these Terms (including those items incorporated by reference) constitute the entire agreement between Teepee and you pertaining to your access to or use of the Teepee Platform and supersede any and all prior oral or written understandings or agreements between Teepee and you. These Terms do not and are not intended to confer any rights or remedies upon anyone other than you and Teepee. If any provision of these Terms is held to be invalid or unenforceable, except as otherwise indicated in Section 24 above, such provision will be struck and will not affect the validity and enforceability of the remaining provisions. Where the word “will” is used in these Terms it connotes an obligation with the same meaning as “shall.”
25.2 No Waiver
Teepee’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
25.3 Assignment
You may not assign, transfer or delegate this agreement or your rights and obligations hereunder without Teepee's prior written consent. Teepee may without restriction assign, transfer or delegate this agreement and any rights and obligations hereunder, at its sole discretion, with 30 days’ prior notice.
25.4 Notice
Unless specified otherwise, any notices or other communications to Members permitted or required under this agreement, will be provided electronically and given by Teepee via email, Teepee Platform notification, or, where you have provided consent (including via your account or notification preferences) and to the extent permitted by applicable law (including the Spam Act 2003 (Cth)), via SMS or any other messaging service we enable and you have opted in to use.
Every commercial electronic message we send to you will identify Teepee as the sender, include our Australian Business Number, and provide a functional unsubscribe option that we will action within five (5) business days in accordance with the Spam Act 2003 (Cth).
25.5 Third-Party Services
The Teepee Platform may contain links to third-party websites, applications, services or resources (“Third-Party Services”) that are subject to different terms and privacy practices. Teepee is not responsible or liable for any aspect of such Third-Party Services and links to such Third-Party Services are not an endorsement.
25.6 Google Terms
Some translations on the Teepee Platform are powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement. Some areas of the Teepee Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.
25.7 Apple Terms
If you access or download our application from the Apple App Store, you agree to Apple’s Licensed Application End User License Agreement.
25.8 Teepee Platform Content
Content made available through the Teepee Platform may be protected by copyright, trademark, and/or other laws of Australia and other countries. You acknowledge that all intellectual property rights for that Content are the exclusive property of Teepee and/or its licensors and agree that you will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices. You may not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit any Content accessed through the Teepee Platform except to the extent you are the legal owner of that Content or as expressly permitted in these Terms. Subject to your compliance with these Terms, Teepee grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the Application on your personal device(s); and (ii) access and view the Content made available on or through the Teepee Platform and accessible to you, solely for your personal and non-commercial use.
25.9 Emails and SMS
You will receive administrative communications from us using the email address or other contact information you provide for your Teepee account. Enrolment in additional email subscription programs will not affect the frequency of these administrative emails, though you should expect to receive additional emails specific to the program(s) to which you have subscribed. You may also receive promotional emails from us. No fee is charged for these promotional emails, but third-party data rates could apply. You can control whether you receive promotional emails using the notification preferences in your account settings. Please note that you will not be able to take advantage of certain promotions if you disable certain communication settings or do not have a Teepee account.
25.10 Contact Us
If you have any questions about these Terms please contact us.

